Last Updated: July 2026
Traditionally Unique ("Traditionally Unique," "we," "us," or "our") operates traditionallyunique.org and provides residential cleaning and post-operative care services in Allentown, PA and the surrounding Lehigh Valley area. Your privacy matters to us, and this policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you request a quote, book a service, or otherwise interact with our website, booking forms, or web chat, we may collect your name, phone number, email address, and service address. We only collect the information necessary to schedule and deliver our cleaning and home care services to you.
2. How We Use Your Information
We use the information you provide to schedule appointments, send appointment confirmations and reminders, follow up with you after your service is complete, and communicate with you about your bookings. With your consent, we may also send occasional promotional offers to customers who have opted in to receive marketing messages.
3. Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS Communications
By providing your phone number and opting in through our booking forms or other communications, you consent to receive SMS text messages from Traditionally Unique, including appointment confirmations, reminders, follow-ups, and, if you have opted in, promotional offers. Message and data rates may apply, and message frequency varies. You may opt out of text messages at any time by replying STOP to any message you receive from us. If you need help, reply HELP, or contact us directly at [email protected] or (484) 955-1322.
5. Third-Party Services
To operate our business, we use trusted third-party services, including GoHighLevel for customer relationship management and communications, and Google services for analytics. These providers have their own privacy policies that govern how they handle your information.
6. Data Security
We take reasonable administrative and technical precautions designed to protect your personal information from unauthorized access, disclosure, or misuse. Your information is stored securely within our booking and communication systems, and access is limited to team members who need it to provide our services.
7. Contact Us
If you have questions about this privacy policy or would like to request that we delete your data, please contact us at [email protected] or call (484) 955-1322. You may also reach us by mail at 1005 S Cedar Crest Blvd, Allentown, PA 18104.
8. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. This policy was last updated in July 2026.